Medcare Orthopaedics – Spine Hospital implements InterSystems TrakCare unified healthcare information system

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By Gulf News Report

DUBAI, UAE – Medcare Orthopaedics and Spine Hospital, the premium orthopaedic specialty facility in the UAE, has gone live with InterSystems TrakCare unified healthcare information system to digitalize and unify care delivery and enhance patient experience. The JCI-accredited facility – dedicated to comprehensive management of diseases, disorders, and injuries of the musculoskeletal system and spine is one the most technologically advanced healthcare facilities in the UAE.

TrakCare, with its unified clinical and revenue cycle management capabilities, enables Medcare’s care providers to have a holistic view of each patient’s clinical, administrative, and financial information at any given time, and supports Medcare’s medical staff in their decision-making process.

The hospital has implemented TrakCare as a Service which is a state-of-the-art cloud-hosted electronic medical record (EMR) service that enables hospitals and clinics to achieve their clinical and financial objectives without making major upfront capital expenditures.

“We are on a mission to deliver the most exceptional patient care and unparalleled clinical services to our patients. Partnering with InterSystems was a strategic decision for us, and we are pleased with the successful Go-live at Medcare Orthopaedics & Spine hospital following the first implementation of TrakCare at Medcare Hospital Sharjah earlier this summer. It will help us further bolster patient care, improve patient safety and reduce the overall waiting time for the patient,” said Dr Shanila Laiju, Group chief executive officer at Medcare hospitals and medical centres.

The Medcare Group is a cluster of four hospitals and 18 medical centres and is committed to digital transformation by deploying TrakCare across all their facilities. Medcare Orthopaedics & Spine hospital is the second facility to go live with TrakCare within the Medcare Group; following the recent deployment of TrakCare at Medcare Hospital Sharjah.

“We are pleased with the successful Go-live of TrakCare at Medcare Orthopaedics & Spine Hospital and being able to support them with their digitization goals,” said Ali Abi Raad, country manager for the Middle East and India at InterSystems.

“Deploying TrakCare at the second Medcare facility will enable the group to comply with the UAE health authorities’ initiatives for Health Information Exchange (HIE), which integrates public and private health systems, so that patient records can be easily shared and accessed by authorized personnel to unify healthcare in the UAE and, achieve the vision of having a national unified medical record for each patient”.

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