ROSEAU, Dominica – The Organisation of Eastern Caribbean States (OECS) Competitive Business Unit working jointly with International Trade Centre (ITC) will execute a Regional Specialised Masterclass for Business Support Organisations (BSOs) from October 15 – 18, 2019, at the Starfish Jolly Beach Resort, Antigua and Barbuda.
The workshop aims to provide a framework for BSO’s to improve their performance to deliver more relevant and effective services for improved competitiveness of Small-Medium Enterprises within the region.
This highly interactive training, designed specifically for chief executives and senior management, will cover key performance areas such as change leadership, strategy development, clients need assessments and management approaches.
These will form a basis for further training on clients’ services and results in measurement to be delivered at a later date. The activity will also be an excellent opportunity for peer support and shared experiences.
Participants will be afforded a solid foundation for designing or refreshing leadership action plans specific to their organisations’ needs. In addition, tools, templates, and coaching to improve effectiveness and enhance the business support organisations’ ability to deliver results will also be provided.
The scheduled four-day training forms part of a series of activities to be executed by the OECS Competitive Business Unit aimed at strengthening the institutional infrastructure of National Institutions within the Member States. Strengthening organisations strengthens societies itself; and institutions work best when they fulfill their functions strategically, connecting with key allies and partners, and expand to serve a wider public.